Research Proves the Value of TenderHeart’s Model. Word is Spreading.
Study Examines Effect of Improved Incontinence Products and Coaching on Nursing Home Diversion and Hospital Admissions
UroToday features TenderHeart’s academic partners from the University of Pennsylvania and the University of Minnesota discussing the Incontinence at Home (Incon@Home) Study. The study aims to evaluate the effectiveness of improved incontinence products and coaching on nursing home diversion and hospital admissions.
- Diane Newman, DNP, ANP-BC, FAAN, FAUNA, BCB-PMD, Perelman School of Medicine, University of Pennsylvania Health System; Kristine Talley, PhD, RN, GNP-BC, University of Minnesota. “Telephone Counseling Program Aims to Improve Incontinence Care for Frail Older Adults,” UroToday; published online January 23, 2025.
National MLTSS Health Plan Association Highlights TenderHeart’s Value-Based Contracting Model
The National MLTSS Health Plan Association, the leading organization promoting Medicaid managed long-term services and supports (MLTSS), highlights TenderHeart’s model on page 23 of the Association’s paper on value-based contracting.
- National MLTSSS Health Plan Association. “Advancing Value-Based Contracting in MLTSS: A Paper to Stimulate Collaborative Discussions with Key Partners,” January 2025.
TenderHeart is featured on page 23.
ATI Case Study Examines TenderHeart’s Impact on Incontinence-related Hospital Admissions
ATI’s case study highlights results from an ongoing program evaluation with a national Medicaid managed care organization (MCO), in which the MCO reports improved health outcomes, including a reduction in inpatient admissions for pressure ulcers, UTIs and fall-related injuries, along with corresponding savings as a result of using TenderHeart coaching and products.
Avalere Health Study Finds TenderHeart Model Improves Outcomes
Avalere Health’s study found a positive relationship between conservative interventions for incontinence management and improved outcomes compared to no intervention.
- Avalere. “Outlook for Incontinence Services,” Executive Summary, January 21, 2020.