Contact Us

Thank You for Your Interest in TenderHeart

Whether you’re looking for more information about our value-based incontinence or Health Rewards programs, or you would like to explore potential partnership plans with TenderHeart, you can get in touch with us here.

Customer Service

To reach us by phone:

Call us at 877-394-1860 to speak with one of our patient advocates.

To reach us via email:

For customer service matters, reach out help@tenderheart.com.
For order specific matters, reach out to orders@tenderheart.com.

Hours: Monday through Friday, 8 a.m. to 5 p.m. CST

Si, se habla español.

Partnerships

To learn more about how TenderHeart can enhance your patients’ experiences and provide program savings, please email us by clicking here.

General Contact Information

Email: help@tenderheart.com
Phone: 877-394-1860
Fax: 866-897-5881

Corporate Headquarters
1701 Directors Blvd. Ste. 520
Austin, Texas 78744-1105

San Antonio Office
4440 South Piedras, Suite 322
San Antonio, Texas 78228-1211

Alabama Office
304 Regency Ct.
Dothan, Alabama 36305-1176

New York Office
4 Automation Ln., Ste. 260
Albany, New York 12205-1672

St. Louis Office
12813 Flushing Meadows Dr., Ste. 100
St. Louis, MO 63131-0015